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thesolution
Meridian proposed a solution using Visual Basic and a Microsoft Access. The system was written in such a way that it could easily be scaled up to a SQL Server database at a later date.

The complete system has been an ongoing development cycle with the first phase taking approximately 2 months. Since then, extra modules have been added to the system to enhance the features and performance. The modularised layout of the system has meant that enhancements to the system have been quick and seamless to integrate.

The Pension Unit deals with about 20,000 cases a year and reports are run periodically to analyse the time spent by the various pension administrators dealing with each case.

The reports, written in Crystal Reports, were designed so that Eastlands could create their own reports for the system if they so desired.

The system is designed and built in so that Eastlands has full control over the options within the application. For example if a new activity type is required in the system, Eastlands can use various administration screens to add or amend these details.
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